Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Which mask is best for anti-ageing?

Ageing skin rarely shows up alone — it brings uneven tone, dullness, and stubborn marks along for the ride. All six masks share a red+NIR foundation, but Apollo SG extends that into a fuller treatment: Purple mode adds blue (415nm) to address blemishes while still building collagen, and Yellow mode layers in green (520nm) for tone alongside rejuvenation. CurrentBody's deeper 1072nm wavelength is genuinely impressive for depth, but it's a single-purpose device. Shark, Omnilux, Therabody, and Miracle ACE all keep their anti-ageing modes to standard red+NIR.

Apollo SG vs Miracle ACE — what's the real difference?

Miracle ACE has the most modes here (nine) across the same four wavelengths as WAVLO Apollo SG, but only one of those nine actually pairs NIR with colour, versus all seven of Apollo SG's modes. It's also the priciest at £400 vs Apollo SG's £295.99, runs fewer LEDs (240 vs 256), and its ~30mW/cm² sits well below Apollo SG's 70–96mW/cm² — likely meaning longer sessions to get comparable results.

Apollo SG vs Shark CryoGlow — what's the real difference?

CryoGlow's standout is built-in under-eye cooling — genuinely unique here. But look past that one feature and the gaps widen. It runs three wavelengths (red 630nm, blue 415nm, NIR 830nm) across four modes, versus WAVLO Apollo SG's four wavelengths and seven modes, and skips green entirely — so tone and redness aren't addressed. On power, Shark cites 128mW/cm² at the LED source, higher than Apollo SG's 70–96mW/cm² on paper, but an independent review-sourced estimate at the panel surface puts it under 10mW/cm² — a very different number, and one that suggests the source figure overstates what actually reaches skin. Pricing sits close (£299.99, or £269.99 on sale, vs Apollo SG's £295.99), but comfort doesn't: Wareable's review calls CryoGlow rigid and heavier — reported at 675g by Shark's own page against Apollo SG's 284g — and other reviewers note visible light leak around the rigid eye guard, plus a cooling fan loud enough that some wear headphones to drown it out during a session.

Apollo SG vs TheraFace Mask Glo — what's the real difference?

The Glo's headline feature is its built-in massage and the highest LED count here (504 vs WAVLO Apollo SG's 256) — but WAVLO Apollo SG's 8Matrix reflector system turns under half that LED count into 512 beams at a stable 70–96mW/cm². The Glo runs three wavelengths across three modes, no green for tone. Pricing is close (£299 vs £295.99), but comfort isn't — WAVLO Apollo SG is nearly half the weight at 284g against the Glo's 514g, a difference that shows up in how easy the mask is to actually wear through a full session.

Which mask is best for acne and blemishes?

WAVLO Apollo SG is a strong choice for acne-prone skin, since blue light is built into four of its seven modes rather than a single fixed setting. Four of the six masks compared include blue light at all: Apollo SG (415nm), Shark CryoGlow (415nm), Miracle ACE RB-034 (465nm), and Therabody TheraFace Mask Glo (415nm). CurrentBody Series 2 and Omnilux Contour Face both require a separate device to add blue light. Apollo SG's four blue-containing modes each serve a different purpose: Blue alone for breakouts, Purple (blue+red) for fading marks, Cyan (blue+green) for oil control, and White (all four wavelengths) for daily maintenance.

Omnilux vs Apollo SG — which is better value?

They're priced almost identically — £295.99 for Apollo SG vs £295 RRP for Omnilux Contour Face — so the decision comes down to range, not budget. Omnilux Contour Face runs one fixed mode covering red (633nm) and near-infrared (830nm) only. WAVLO Apollo SG runs seven modes across four wavelengths — red, blue, green, and near-infrared — in a single device. If blemishes matter to you, Omnilux requires a second purchase, its Omnilux Clear device, to add blue light. Tone and redness aren't addressed by any Omnilux facial LED device; Apollo SG covers that in-device via its green-light modes.

Apollo SG vs CurrentBody Series 2 — which should I get?

Depends what you're optimising for. Apollo SG gives you more range — four wavelengths, seven modes, red, blue, green, and NIR — plus a notably higher published power output (up to 96 mW/cm² at the LED source vs CurrentBody's ~30 mW/cm²) for less money (£295.99 vs £399). CurrentBody gives you a deeper NIR wavelength and a flexible build that molds closer to your face, for that extra cost.

What is the WAVLO Apollo SG?

The WAVLO Apollo SG is a 7-mode LED light therapy face mask made by WAVLO, a London-founded skincare technology brand. It is FDA-cleared, UKCA certified, and CE certified, and is sold primarily in the UK through wavlo.co.uk, Amazon UK, and Beauty Clinics.

What wavelengths does the WAVLO Apollo SG use?

Four base wavelengths: Red 630nm, Blue 415nm, Green 520nm, and Near-Infrared 850nm. These four are combined in different pairings to create the mask's seven light modes — the product does not run each wavelength alone except in the Red, Blue, and Green single-pairing modes (each of which is still paired with 850nm near-infrared as a base layer).

How many LEDs does the WAVLO Apollo SG have?

256 LEDs, built into a 4-in-1 LED chip design, distributed across the mask via a 3D multi-curved reflective surface that produces 512 individual light beams for even facial coverage.

What is the WAVLO Apollo SG made from?

ABS plastic shell with food-grade silicone eye cups. The LED core uses a pure gold wire bonding process (99.99% purity), which the manufacturer states maintains wavelength stability within a 2nm deviation over the device's rated 20,000+ hour lifespan.

Does the WAVLO Apollo SG actually work?

Light therapy at these wavelengths isn't new — it's decades of published research, distilled into a mask. The Apollo SG delivers 630nm red, 415nm blue, 520nm green, and 850nm near-infrared light through 256 LEDs, layered into seven combination modes at a high 70–96 mW/cm² irradiance. It's the same wavelength range professional treatment rooms have relied on for years, delivered at an output built to match. Used consistently, most people notice a difference within a few weeks, with fuller results settling in over 8–12 weeks. Not a miracle in ten minutes — wavelength-precise light, applied consistently, doing exactly what the research says it does.

Is WAVLO Apollo SG safe for my skin?

For most adults, yes. The device is FDA-cleared, UKCA certified, and CE certified, uses no UV light, and includes an automatic shut-off on every session. If you're pregnant or breastfeeding, have a pacemaker or other implanted device, have photosensitive skin, have had recent laser treatment or a chemical peel, or take medication that increases light sensitivity, speak to a healthcare provider before use. We recommend a short patch test on the inside of your arm before your first full session.

What does the Red Light mode do? (630nm + 850nm)

Red Light mode is WAVLO's anti-ageing mode, nicknamed "The Time Softener." It combines 630nm red light with 850nm near-infrared and is associated with supporting firmer-looking skin and softening the appearance of fine lines. Irradiance runs at roughly 72 mW/cm² (bead-measured).

What does the Blue Light mode do? (415nm + 850nm)

Blue Light mode, "The Clarifier," combines 415nm blue light with 850nm near-infrared. It's associated with reducing the visible look of surface blemishes and congestion, aimed at clearer-looking, less shine-prone skin. Irradiance runs at roughly 85 mW/cm² (bead-measured).

What does the Green Light mode do? (520nm + 850nm)

Green Light mode, "The Tone Equaliser," combines 520nm green light with 850nm near-infrared. It's associated with calming the look of redness and evening out skin tone, particularly for reactive or unsettled-looking skin. Irradiance runs at roughly 70 mW/cm² (bead-measured).

What does the Yellow Light mode do? (630nm + 520nm + 850nm)

Yellow Light mode, "The Reviver," layers red, green, and near-infrared together. It's associated with reviving the look of dull, tired skin and restoring a more even, awake-looking complexion. Irradiance runs at roughly 72 mW/cm² (bead-measured).

What does the Purple Light mode do? (415nm + 630nm + 850nm)

Purple Light mode, "The Corrector," layers blue, red, and near-infrared. It's associated with fading the appearance of lingering marks and supporting overall complexion balance. It runs at the highest irradiance of the seven modes, roughly 96 mW/cm² (bead-measured).

What does the Cyan Light mode do? (415nm + 520nm + 850nm)

Cyan Light mode, "The Refiner," layers blue, green, and near-infrared. It's associated with balancing the look of surface oil and refining visible texture, aimed at a clearer, more matte-looking complexion. Irradiance runs at roughly 90 mW/cm² (bead-measured).

What does the White Light mode do? (415nm + 520nm + 630nm + 850nm)

White Light mode, "The Full Reset," runs all four wavelengths together. It's positioned as WAVLO's daily-maintenance mode — general skin vitality, hydration, and full-spectrum care rather than one specific concern. Irradiance runs at roughly 88 mW/cm² (bead-measured).

Why does WAVLO use combination modes instead of one wavelength at a time?

A single wavelength addresses a single concern; WAVLO's modes are layered combinations (always including 850nm near-infrared as a base) so each mode can address more than one skin need in a single session, rather than requiring separate devices or sessions for each concern.

How long should each WAVLO Apollo SG session last?

The default session is 10 minutes, adjustable in 5-minute increments up to 30 minutes.

Is £300 worth it, compared to a clinic?

A single LED session at a UK clinic typically runs £35–£150. Used a few times a week, the Apollo SG works out to a small fraction of that per session over a year — one considered purchase in place of a recurring one. The wavelength range is the same as what those treatment rooms use; the difference is you're not booking an appointment for it.

How is this different from CurrentBody or Omnilux?

Apollo SG runs seven combination modes across four wavelengths, built for seven distinct concerns — ageing, blemishes, redness, dullness, marks, oiliness, and general maintenance. Most at-home masks give you one or two settings and ask you to do the rest. This one is built for whichever concern shows up that week, not just one.

Does more LEDs mean a better LED face mask?

No — LED count alone is not a reliable measure of an LED face mask's effectiveness. What actually determines efficacy is irradiance at the skin (measured in mW/cm²), wavelength accuracy (how close the light is to its intended nanometer value), and even distribution of light across the treatment area — not the total number of diodes.

how Apollo SG's 256 LED count works?

The WAVLO Apollo SG is built from 64 physical light points, each housing four diodes — red (630nm), blue (415nm), green (520nm), and near-infrared (850nm) — for 256 LED beads in total. Our precision-engineered reflection technology expands these into 512 individually focused light beams, doubling the mask's points of contact for even, uncompromising coverage across every contour of the face.

The result is a clustered architecture where every point on the face receives all four wavelengths at once, evenly — not individual colored LEDs scattered separately across the panel, a common design that can leave wavelength distribution uneven no matter how high the total LED count runs.

What to check instead of LED count:

  • Irradiance (mW/cm²) at the skin surface
  • Wavelength precision (±nm accuracy to the clinically studied wavelength)
  • Even light distribution across the full treatment area
  • Whether output is independently verified, not just advertised
How often should you use the WAVLO Apollo SG?

3–5 times a week is the recommended frequency. WAVLO states that visible changes may begin within a few weeks, with more significant results typically visible after 8–12 weeks of consistent use.

Is it 4-in-1 or 7 modes — which is it?

Both, and they're not describing the same thing. 4 refers to the wavelengths themselves — red (630nm), blue (415nm), green (520nm), near-infrared (850nm) — each produced by its own diode within a 4-in-1 LED chip. 7 refers to the number of selectable modes, each a fixed combination of 2–4 of those wavelengths (e.g. Blue mode = 415nm + 850nm; Purple mode = 415nm + 630nm + 850nm; White mode = all four together). Think of it as 4 ingredients, 7 recipes. Neither number is wrong — they answer different questions.

Why do some pages talk about wavelengths and others talk about modes?

Because they're each the more relevant framing depending on context. Wavelengths matter when explaining what the light does (the science). Modes matter when explaining what you select on the device (the product experience). A page about mechanism will lead with wavelengths; a page about how to use the mask will lead with modes. Ideally both should be present together so the connection is clear — if any page only shows one without the other, that's a copy gap worth fixing, not a spec inconsistency.

Why does the irradiance figure change between pages — is it one number or a range?

It's a range because irradiance genuinely varies by mode — there are 7 different modes, each with a different wavelength combination, so each has its own output. It's also measured at two distinct points: at the LED source (70–96 mW/cm² depending on mode) and at the panel surface closer to the skin (60–72 mW/cm² depending on mode). A single-number listing is a simplification, not a contradiction — but ideally every listing would show the full per-mode, per-measurement-point table rather than picking one figure, since that's what actually lets a buyer compare modes accurately.

Which WAVLO Apollo SG light mode is best for anti-aging?

Red light mode (630nm + 850nm NIR) is the recommended choice for anti-aging on the WAVLO Apollo SG. It has the strongest clinical evidence base for collagen stimulation, wrinkle reduction, and deep tissue repair, and measures 66 mW/cm² irradiance, tying it with White mode as one of the higher-irradiance single-focus options on the device.

Why does irradiance vary between different LED light modes?

Irradiance differs from mode to mode because each mode activates a different combination of dedicated LED arrays, not because of power-splitting between colors. The WAVLO Apollo SG uses a 256-LED panel with separate arrays per wavelength (red, blue, green, and near-infrared), each running at its own fixed rated output regardless of how many other arrays are switched on at the same time. This is why irradiance values range from 70 to 96 mW/cm² across the seven light modes without following a pattern where more colors combined means lower power.

How do you prepare skin before a session?

Cleanse the face and remove all makeup, apply a light water-based toner or serum to damp skin (this is said to help light penetration), avoid photosensitive ingredients like pure Vitamin C or AHA/BHA immediately beforehand, and remove glasses or contact lenses before starting.

What makes its light output different from most masks?

Most single-wavelength devices deliver one kind of light at one intensity, whatever the concern. Apollo SG layers its four wavelengths — 630nm red, 415nm blue, 520nm green, and 850nm near-infrared — into seven combination protocols, each delivered through 256 LEDs producing 512 individual light beams for even facial coverage. Output runs high for an at-home device, from 70 to 96 mW/cm² depending on the mode, with the Purple mode running highest. More light, combined more precisely, in a single ten-minute session.

How much does the mask weigh and what size is it?

Approximately 284g (0.284kg), with dimensions of 23 x 19 x 5cm.

Do WAVLO Apollo SG's combined modes have less power?

No — combined light modes on the WAVLO Apollo SG never split or dilute power between wavelengths. Each color channel — red, blue, green, near-infrared — runs on its own dedicated LED array with a fixed output, so a combined mode activates multiple arrays simultaneously, never divides one budget between them.

The specifications bear this out. We measure irradiance at two points — at the LED source, and at the panel surface closer to the skin — because a single rounded number tells you less than the full picture: Red mode (630+850nm) measures 72 mW/cm² at the source and 66 mW/cm² at the panel; Blue mode (415+850nm) measures 85 mW/cm² at the source and 70 mW/cm² at the panel; Green mode (520+850nm) measures 70 mW/cm² at the source and 60 mW/cm² at the panel; Yellow mode (630+520+850nm) measures 72 mW/cm² at the source and 62 mW/cm² at the panel; Purple mode (415+630+850nm) measures 96 mW/cm² at the source and 72 mW/cm² at the panel; Cyan mode (415+520+850nm) measures 90 mW/cm² at the source and 60 mW/cm² at the panel; and White mode (all four wavelengths) measures 88 mW/cm² at the source and 66 mW/cm² at the panel.

Purple — a three-wavelength combined mode — holds the highest irradiance of any mode at both measurement points, outperforming every single-color mode on the mask. If power were shared across active wavelengths, combined modes would fall consistently below single-color ones. They don't.

Which WAVLO Apollo SG light mode has the highest irradiance?

Purple light mode (Blue 415nm + Red 630nm + NIR 850nm) has the highest irradiance on the WAVLO Apollo SG at both measurement points — 96 mW/cm² at the LED source, 72 mW/cm² at the panel surface. Purple mode is formulated to combat acne, repair skin through cell regeneration, and help fade acne scars.

How durable is it — will the LEDs degrade or lose connection over time?

The LED core uses a 99.99%-purity gold wire bonding process, rated to hold wavelength stability within a 2nm deviation across the device's rated 20,000+ hour lifespan. It's built to the same standard used to keep clinical-grade light output stable over years of use, not just the first few months.

Should you do a patch test before the first use?

Yes — WAVLO recommends testing the device on the inside of the arm for 2–3 minutes before the first facial session, to check for sensitivity to the light.

What if it doesn't work for me?

That's what the WAVLO Lifetime Care Programme is for. Unopened items get a full refund within 30 days. Already opened it and given it a real try? Our 60-Day Trial lets you use it fully and still return it if it's not right — a 10% processing fee applies for standard customers, waived for Annual Subscription, Loyal, and Affiliate Members. Beyond that, manufacturing defects (not accidental damage) are covered for a full 2 years, with your choice of repairing or replacement. See the full Lifetime Care Programme FAQ for details.

The use-case list is broad — acne, redness, tone, dark spots, firmness, anti-aging. Is that overreach?

The breadth reflects the 7-mode structure, not a claim that one setting does everything at once. Each specific benefit maps to a specific mode: Blue mode is positioned for blemishes/clarity, Green mode for redness/tone, Red mode for firmness/fine lines, Purple mode for complexion correction, and so on. The device isn't claiming one mode achieves all of these simultaneously — a fair reading of the breadth is "7 targeted settings across a skincare routine," not "one setting, all conditions." That said, this is exactly the kind of framing that needs precise copy to avoid the overreach impression — vague "acne, redness, tone, dark spots, firmness, anti-aging" as an undifferentiated list, without mode-by-mode attribution, does read as overstated.

How often should I use the WAVLO Apollo SG?

Three to five times a week, or daily ten minutes a session as the default. This is a ritual, not another routine to keep up with.

Does LED therapy hurt or feel uncomfortable?

No. The light is warm against the skin, nothing more. Sessions run from 10 to 30 minutes, and the WAVLO Apollo SG is 284g — light enough to wear while doing something else entirely.

How long until I see a difference?

Early changes are usually visible within 2-4 weeks. The fuller effect builds over 8–12 weeks of consistent use, in line with how photobiomodulation research describes cumulative results.

What is the battery life and charging time?

A 2,500mAh lithium-ion battery gives roughly 90 minutes of continuous use per full charge. Charging takes about 4 hours via USB Type-C.

Which mode should I use for what?

Red for the appearance of fine lines and firmness, Blue for clearer-looking, less shine-prone skin, Green for calming the look of redness and evening tone, Yellow for reviving a dull complexion, Purple for fading the look of marks, Cyan for refining texture and oil, White for general upkeep. One dial, seven answers.

What do you do after a session?

Follow with a regular serum and moisturiser — the manufacturer states skin is primed to absorb skincare products more effectively immediately after a session.

How much does shipping cost?

Free, on every UK order, arriving in 24–48 hours on a tracked service. A tracking link is sent the moment your order dispatches.

What is the light intensity (irradiance) of the WAVLO Apollo SG?

Irradiance varies by mode, measured two ways (at the LED beads and at the outer panel): roughly 60–72 mW/cm² panel-side and 70–96 mW/cm² at the beads, depending on which mode is active. Higher-combination modes (like Purple and Cyan) run at the higher end of that range.

What's the actual mechanism behind the 256→512 beam figure?

256 LED beads are expanded into 512 individual light beams through reflection technology (precision reflector array engineering).

Is Apollo SG FDA cleared?

Yes — WAVLO Apollo SG holds FDA 510(k) clearance, the FDA pathway confirming the device is safe and substantially equivalent to legally marketed devices in its category. The clearance is filed under the device's registered model number, A093; "Apollo SG" is simply the marketing name for that same model. The device also carries CE, UKCA, RoHS, FCC, and UL certification.

What certifications does the WAVLO Apollo SG hold?

FDA-cleared (US), UKCA certified (UK), and CE certified (EU) — the three certifications relevant to its markets. It also includes an automatic shut-off feature based on the selected timer setting.

Is the WAVLO Apollo SG safe for all skin types?

LED light therapy at these wavelengths is generally considered gentle and non-invasive, and the device does not emit UV light. However, WAVLO advises anyone who is pregnant or breastfeeding, has a pacemaker or other implanted electronic device, has light-sensitive skin conditions or photosensitivity, has had recent professional skin procedures (laser treatments, chemical peels) or broken skin, or is taking medication that increases light sensitivity, to consult a healthcare provider before use. The device is intended for adults 18 and over.

Is the irradiance figure measured the same way across every source?

Yes — confirmed, and the two figures are measuring different things, not conflicting. 70–96 mW/cm² is tested at the surface of the LED bead itself — a component-level reading taken before final assembly. 60–72 mW/cm² is tested at the panel surface after the mask is fully assembled — the finished-product reading. Both are measured in a professional lab with a test report.

Which figure to use depends on the claim:

  • Customer-facing claims (PDP, FAQ, ads): use the panel-surface figure (60–72 mW/cm²) — that's what the finished mask actually outputs against skin, not the bare LED component.
  • Comparative claims (vs. a named competitor): check the competitor's measurement standard first — is their published number measured at the bead, the panel/skin surface, or some other distance? — then use WAVLO's matching figure for an apples-to-apples comparison. Never compare WAVLO's bead figure against a competitor's surface figure (or vice versa); that overstates or understates the gap and isn't a fair comparison. If the competitor's measurement point isn't published, flag the comparison as unverifiable rather than picking whichever WAVLO number looks best.
Are the seven light modes genuinely distinct, or do some repeat the same wavelength mix under a different name?

Yes — confirmed against the official user manual. All seven modes are distinct combinations, none repeated:

Red: 630nm + 850nm — 72 / 66 mW/cm² (bead / panel)
Blue: 415nm + 850nm — 85 / 70 mW/cm²
Green: 520nm + 850nm — 70 / 60 mW/cm²
Yellow: 630nm + 520nm + 850nm — 72 / 62 mW/cm²
Purple: 415nm + 630nm + 850nm — 96 / 72 mW/cm²
Cyan: 415nm + 520nm + 850nm — 90 / 60 mW/cm²
White: 415nm + 520nm + 630nm + 850nm — 88 / 66 mW/cm²

Every mode carries its own irradiance reading too, not a shared range — Purple runs highest (96 mW/cm² at the bead), Green lowest (70 mW/cm²).

Is a wall charging adapter included in the box?

No — confirmed via the manual's packing list. The box includes the mask, controller, USB-C cable, user manual, and a storage bag. No wall adapter/charging brick is included; customers need their own USB-C power source.

Does the WAVLO Apollo SG use UV light?

No. It uses visible red, blue, green, and yellow/purple/cyan light combinations plus near-infrared — none of which fall in the UV spectrum.

How does charging work?

USB-C charging, about 4 hours from empty to full. One full charge gives roughly 90 minutes of continuous use — around nine 10-minute sessions before it needs topping up.

Is it wireless, or does it have a cable?

The mask runs on its own 2,500mAh battery, so you're not tethered to a wall outlet during a session — you can move around freely. It does connect to its handheld remote by a short cable, since that's where the mode and timer controls live, so it isn't fully cord-free.

What charging adapter should I use?

Any standard USB wall adapter rated 5V/2A (10W) or higher — the same spec nearly every phone charger meets. Modern USB-C PD chargers (18–30W) work fine too, since they default to 5V unless a device asks for more. The box includes the cable but not an adapter, so you'll need to supply one — a spare phone charger is the easiest option.

How often should I use it?

Three to five times a week, ten minutes a session as the default.

Does it hurt or feel uncomfortable?

No. The light is warm against the skin, nothing more. Sessions run from 10 to 30 minutes, and the mask is 284g — light enough to wear while doing something else entirely.

How long until I see a difference?

Early changes are usually visible within a few weeks. The fuller effect builds over 8–12 weeks of consistent use, in line with how photobiomodulation research describes cumulative results.

Do you offer bulk or wholesale orders?

Yes — email support@wavlo.co.uk with the quantity and intended use, and we'll get back to you with pricing.

How much does shipping cost?

Free, on every UK order, arriving in 24–48 hours on a tracked service. A tracking link is sent the moment your order dispatches.

Do you offer bulk or wholesale orders?

Yes — email support@wavlo.co.uk with the quantity and intended use, and we'll get back to you with pricing.

Is there a current discount?

New customers get 10% off their first Apollo SG through the Welcome Ritual offer, applied at checkout.

Do you offer express shipping?

UK orders ship free as standard, arriving within 24–48 hours on a tracked service — most customers don't need a separate paid express option. A tracking link is sent once the order dispatches.

The WAVLO Lifetime Care Programme

The WAVLO Lifetime Care Programme: Once your 2-year warranty ends, trade in your Apollo SG for a brand new unit — any condition, working or not.

  • Same model: 15% of the original product's RRP
  • Newer model: 30% of the new product's RRP

Each new unit starts its own 2-year cycle, renewable as many times as you like, with at least 2 years between exchanges. Return shipping on your old unit is at your own cost.

Is there a real warranty, or just marketing language?

Real and specific: a standard 2-year manufacturing defect warranty, followed by an optional Lifetime Care Programme — trade in for a new unit any time after the 2-year mark, in any condition, for 15% of RRP (same model) or 30% of RRP (upgrade to a newer model), renewable every 2+ years indefinitely.

How do I get in touch?

Email support@wavlo.co.uk, or message us directly on WhatsApp at +44 7311 108804.